Of brand Hijacks & PR nightmares – a very interesting article I came across on how big brands get it wrong in managing the social media space. Knee jerk reactions, couched under company policy or misguided actions can only dig a deeper hole for brands. Thanks Angela Natividad for this.
This entry was posted on Tuesday, May 18th, 2010 at 11:24 am and is filed under Customer blogging, Customer relationship, Internet advertising, Internet marketiing, online advertising, Online PR, Social Media, Twitter, YouTube. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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